FAQ
Here are some commonly asked questions and answers regarding the HCA and our programs...
Where can I find program descriptions?
Program descriptions can be located on the HCA Website by clicking on the “PROGRAMS” link at the top right hand side of the home page. You can also pick up a program flyer at the Huron Community Centre which contains program information.
My child won’t turn the age required for the program until later this year. Can I register them for this program?
Children registered in the program must be program age by the first class. Participant instructor ratios are based on the ages of the children. The HCA is open to discuss inclusion of some children who may not be of age as of the first class. For further information you may call the Huron Community Centre.
Is childcare provided while I am taking part in a program?
Childcare is not provided during programs. All children under age 11 must be supervised while not in their programs.
How do I register? Can I register online?
To register for programs, you can go into the Huron Community Centre and register in person.
You can also register online or over the phone.
What methods of payment do you accept?
All methods of payment are accepted. We take Debit, Credit, Cash, and Cheque. Cheques are made payable to the City of Kitchener.
Can I postdate my cheque?
We do not accept post dated cheques.
Are there any refunds?
The HCA refund policy will change in accordance with the City of Kitchener refund policy. A refund will only be provided if withdrawn 7 days in advance to the first day of the program. For any other requests, an email may be sent to [email protected].
Does the Huron Community Association provide subsidy for programs?
Huron Community Association fee subsidy must be arranged 2 weeks prior to the start of registration. Registration with a fee assistance voucher must be done in person at the Huron Community Centre. To qualify for HCA fee subsidy you must be a Kitchener resident and approved by the City of Kitchener Leisure Access Program. A leisure access card must be shown as proof when applying for HCA subsidy. Applications can be found online or you can visit the community centre to pick one up. Please allow sufficient time for the application to be processed. It may take up to two weeks to get your Leisure Access card in the mail.
Where are classes held?
The majority of our classes are held at Huron Community Centre.
How do I become a volunteer?
You can fill out the contact us form online, send us an email, or call the Huron Community Centre and a representative of the Huron Community Association will contact you.
Where can I find program descriptions?
Program descriptions can be located on the HCA Website by clicking on the “PROGRAMS” link at the top right hand side of the home page. You can also pick up a program flyer at the Huron Community Centre which contains program information.
My child won’t turn the age required for the program until later this year. Can I register them for this program?
Children registered in the program must be program age by the first class. Participant instructor ratios are based on the ages of the children. The HCA is open to discuss inclusion of some children who may not be of age as of the first class. For further information you may call the Huron Community Centre.
Is childcare provided while I am taking part in a program?
Childcare is not provided during programs. All children under age 11 must be supervised while not in their programs.
How do I register? Can I register online?
To register for programs, you can go into the Huron Community Centre and register in person.
You can also register online or over the phone.
What methods of payment do you accept?
All methods of payment are accepted. We take Debit, Credit, Cash, and Cheque. Cheques are made payable to the City of Kitchener.
Can I postdate my cheque?
We do not accept post dated cheques.
Are there any refunds?
The HCA refund policy will change in accordance with the City of Kitchener refund policy. A refund will only be provided if withdrawn 7 days in advance to the first day of the program. For any other requests, an email may be sent to [email protected].
Does the Huron Community Association provide subsidy for programs?
Huron Community Association fee subsidy must be arranged 2 weeks prior to the start of registration. Registration with a fee assistance voucher must be done in person at the Huron Community Centre. To qualify for HCA fee subsidy you must be a Kitchener resident and approved by the City of Kitchener Leisure Access Program. A leisure access card must be shown as proof when applying for HCA subsidy. Applications can be found online or you can visit the community centre to pick one up. Please allow sufficient time for the application to be processed. It may take up to two weeks to get your Leisure Access card in the mail.
Where are classes held?
The majority of our classes are held at Huron Community Centre.
How do I become a volunteer?
You can fill out the contact us form online, send us an email, or call the Huron Community Centre and a representative of the Huron Community Association will contact you.
